Streaming from NVR on Chrome Browser

Max

Administrator
Staff member
Unfotunately, we did not receive traffic dump we asked for, just logs. Also, you did not collected client debug logs (see steps 1-3 in the post above).
But, we found a public RTSP URL in logs, and it seems playing normally on our demo server
1615965138301.png

We also noted that you're trying to open Player example via HTTP. In this case, WebRTC will not work, and stream cannot be played. You should open Player example page via HTTPS.
About server configuration. To install WebCallServer you need a Linux x86_64 server that matches the following minimum specifications:
  • 2 gigabytes of RAM
  • 10 gigabytes of disk space
  • 1 CPU core
But yout server instance has only 1 Gb RAM, this is not enough to work properly.
So we recommend:
1. Upgrade the server instance to conform at least minimal hardware requirements
2. Open example page via HTTPS while testing (you should accept security exception in browser once)
3. If this does not help to play RTSP stream, collect logs and traffic dump exactly as described in this post and send using this form.
 

Max

Administrator
Staff member
Unfortunately, you've not provided a full server report, and pcap dump is started not from RTSP session beginnig.
If it is hard to collect and provide the required materials as requested, please provide SSH access to the server using this form, our engineers will collect all the needed.
 

Max

Administrator
Staff member
We received logs, but they contain no client debug info as we requested earlier.
So we need either RTSP stream access or server access to help you resolve the issue.
Or we can guess: add the following parameter to flashphoner.properties file
Code:
h264_check_and_skip_annexb=true
then restart WCS and try to play the stream again.
Also please check what codec is used to broadcast the stream. If it is H265 or MJPEG, please set up the NVR to use H264 or VP8.
 
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