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  1. Max

    Hardware accelerated decoding on chrome on Windows?

    When you publish a stream from browser, the stream frames are encoded by browser before sending them. So hardware encoding seems to be working. You can try to check if hardware accelerated decoding is enabled and enbale it if not: 1. Open chrome://flags/ 2. Type Hardware-accelerated video...
  2. Max

    Android app freeze on some devices after stop stream

    Воспроизведите проблему в streaming-min-debug.apk, соберите лог при помощи adb logcat или Android Studio и пришлите лог, используя эту форму.
  3. Max

    WCS Service getting failed

    We checked the report. Seems like you've changed HTTP port in flashphoner.properties file Please remove the line http.port =18081 then server should work correctly We do not see this in report provided. Please uninstall WCS completely sudo /usr/local/FlashphonerWebCallServer/bin/uninstall.sh...
  4. Max

    WCS Service getting failed

    If you cannot provide SSH access to the server, please collect a report as described here. Use report.sh script to collect the report cd /usr/local/FlashphonerWebCallServer/tools sudo ./report.sh --sysinfo --conf --stats --tar Then, send the report archive using this private form.
  5. Max

    Remote bandwidth event

    The channel quality checking method mentioned above is based on difference between bitrates on clent side and server side, both for publisher and player. If bitrate sent is bigger than received one, that means the channel is bad. This is the only method to check a channel quality.
  6. Max

    WCS Service getting failed

    If the recommendations above did not help, please provide SSH access to the instance using this private form.
  7. Max

    iPhone video (one side)

    Hello We recently checked with iPhone7 iOS 14.8.1 Safari, Windows 10 Chrome Version 101.0.4951.54 (Official Build) (64-bit). Works fine. Test 1. Open Two Way Video Chat on iPhone Safari https://demo.flashphoner.com/client2/examples/demo/streaming/video-chat/video-chat.html 2. Join. 3. Open...
  8. Max

    WCS Service getting failed

    Hello 1. It seems you have permission issues Try before starting: cd /usr/local/FlashphonerWebCallServer/bin sudo ./webcallserver set-permissions 2. Make sure port 8081 is listening and not bound by another software netstat -nlp | grep 8081 3. Make sure port 8081 is available from...
  9. Max

    Ghost session after WCS 5.2.1109 update

    Good day. We reproduced the issue and raised the ticket WCS-3481. You have two options to workaround: 1. This session does not affect the server functions, so you can use the latest build 2. Or, if this concerns you, please downgrade to 5.2.1141.
  10. Max

    WebCallServer service not able to run in Redhat 8.5

    Good day. Please collect a report as described here and send using this form. If you cannot collect a report, please provide SSH access to the server using this form.
  11. Max

    Рассинхрон аудио/видео и фризы

    Добрый день. Выглядит так, что проблема в канале между публикующим клиентом и Origin сервером. По логам, для потоков, публикуемых в указанное время, видны большие интервалы между ключевыми кадрами (до нескольких минут), также есть исключения при получении TCP пакетов. Скорее всего, не хватает...
  12. Max

    Video freeze

    Please check /usr/local/FlashphonerWebCallServer/logs/startup.log file. If there is permission error, fix permissions sudo /usr/local/FlashphonerWebCallServer/bin/webcallserver set-permissions then restart WCS sudo systemctl restart webcallserver If nothing helps, provide SSH access to the...
  13. Max

    Live stream OBS -> flashphoner -> twitch not working.

    We checked the report. The problem is not reproducing with your /push/startup request parameters in the latest WCS build 5.2.1190: POST /rest-api/push/startup HTTP/1.1 Host: localhost:9091 Content-Type: application/json Content-Length: 154 {...
  14. Max

    Трансляция экрана телефона в браузер

    Добрый день. Транслировать экран телефона можно только из нативного приложения под соответствующую платформу. Посмотрите описания примеров для Android SDK Android Screen sharing и iOS SDK iOS Screen Capturer Swift.
  15. Max

    Hardware accelerated decoding on chrome on Windows?

    Good day. Probably, yes. Please check if hardware acceleration is enabled in browser settings. If yes, and software decoding still used, it means either Chrome on Windows 7 does not support hardware acceleration any more or it is not supported for hardware configuration you're using in tests.
  16. Max

    Video freeze

    Seems like you've removed WCS.version file occasionally. In this case, you can upgrade the instance by installing a new version over the old one: Updating 5.1 to 5.2 or one 5.2 build to another
  17. Max

    Using flashphoner mixer if participant rejoin meeting , than the rtmp livefeed cannot see rejoined participant

    Unfortunately, the logs you've provided contains no stream publising and no /mixer/startup or /mixer/add calls. So the logs have no any useful information to detect the issue. Please collect the report exactly as described in this doc: Collect debug logs and traffic dump 1. Enable client debug...
  18. Max

    Live stream OBS -> flashphoner -> twitch not working.

    Unfortunately, the logs you've provided contains no stream publising (via RTMP or WebRTC) and no /push/startup call. So the logs have no any useful information to detect the issue. Please collect the report exactly as described in this doc: Collect debug logs and traffic dump 1. Enable client...
  19. Max

    Using flashphoner mixer if participant rejoin meeting , than the rtmp livefeed cannot see rejoined participant

    Good day. Please make sure the participants stream is shown in mixer output stream playing it as WebRTC directly from server. Please also check if the participant stream is correctly added to the mixer: /mixer/add query should return 200 OK. If above seems to be correct, please collect a report...
  20. Max

    Permission issue when launching WCS service

    Please provide SSH access to the server using this form.
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