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  1. Max

    PULL - PUSH

    You have to enable SSL for pulling wcs_agent_ssl = true https://docs.flashphoner.com/display/WCS52EN/Settings+file+flashphoner.properties
  2. Max

    Unknow CA

    This error can be raised if somebody try to connect over HTTP to HTTPS port, i.e. 8444 or 8443. Do you see any visual errors related this stack trace?
  3. Max

    RTMP stream not playing in Mac

    Hello Did you try to play stream rtsp://root:FIRSTPort@10.0.1.6/axis-media/media.amp directly in Mac VLC? Maybe VLC doesn't like the H.264 bitstream itself.
  4. Max

    Stream feed working locally but not remote

    Hello 1. First of all check WCS_HOME/conf/flashphoner.properties config ip={your external NAT IP address} ip_local={IP address of network card, i.e. 127.0.0.1 or 192.168.1.10} 2. To get this working both from local and from external connections, add line rtc_ice_add_local_interface = true...
  5. Max

    Server Errors - Urgent

    Hello There was an issue from the payment processor end 2checkout. Some licenses expiring on 18 June have fault to EXPIRED status. Please send message to sales@flashphoner.com with your license number or last orderID. 1. We will prepare report to the payment processor. 2. We will restore your...
  6. Max

    Streaming video quality issue with 5.2.639 version

    It still seems like channel quality/bandwidth issue. Please try to use lower resolution and bitrate (for screen sharing, implement the extension as we wrote above), relocate server instance close to publishing client, do not use 3G mobile networks. You can test publisher channel using Media...
  7. Max

    SurfaceViewRenderer on Android

    Good day. Please try Stream.switchRenderer() method. See Media Devices example code here.
  8. Max

    Video Hangs

    Good day. This is channel bandwith between RTSP camera and server, or between server and browser issue. You can play the stream in VLC smoothly because the channel between your workstation and RTSP camera is good enough for 2 Mbps bitrate. So you should relocate your server instance to a...
  9. Max

    Text "Bleeding" on RTSP streams

    We received the report and raised the ticket WCS-2765 to investigate it. We'll let you know results in this topic.
  10. Max

    echoCancellation = MediaTrackSettings.echoCancellation;

    session.createStream({ name: streamName, ... constraints:{ audio:{ echoCancellation: true, googEchoCancellation: true }, video:{...} }});
  11. Max

    Streaming video quality issue with 5.2.639 version

    The exceptions are not related to recording (they were as well present in the other logs) - FileNotFoundException: /usr/local/FlashphonerWebCallServer/conf/apps/click-to-call/accounts.xml The file location is conf/click-to-call/accounts.xml - create in conf dir apps dir and move...
  12. Max

    Can not start transponder Error

    Connection times out on attempt to establish SSH connection with the credentials. Please verify that connections to the port are allowed.
  13. Max

    loudSpeakerStatus on Android

    Good day. There is Flashphoner.getAudioManager().setUseSpeakerPhone() function to enable/disable speakerphone in Android SDK. Please see MediaDevice example application code: mSpeakerPhone = (CheckBox) findViewById(R.id.use_speakerphone)...
  14. Max

    Streaming video quality issue with 5.2.639 version

    Please collect a report as described here, including publishing client debug logs and send using this link
  15. Max

    Unable to get stream info on Stream Status Unpublished

    Good day. We already work on this issue in ticket WCS-2759 and let you know when fix it. As workaround, you can use template stream_record_policy_template={streamName} and REST query /rest-api/recorder/find_all. It returns currently active recordings list with file names, for example [ {...
  16. Max

    Android SDK 1.0 has problem when audio only streaming

    iOS SDK does not make this call directly. Probably WebRTC library does, in this case we cannot handle it. Please clarify: are you trying to publish two separate streams (audio and video) from the same application? If yes, this probably will work in Web SDK only.
  17. Max

    Streaming video quality issue with 5.2.639 version

    You should customize this extension to use with your domain. Please read this step by step doc Note that you get lower quality while scaling desktop to lower resolution, so this will always be the comromise between quality and channel bandwidth. This may (and probably will) be not enough for...
  18. Max

    Text "Bleeding" on RTSP streams

    You can upload the report archive to some cloud storage: Google Drive, OneDrive and so on with public access by link, then send us the link using this form
  19. Max

    echoCancellation = MediaTrackSettings.echoCancellation;

    Good day. Please try the following settings: constraints.audio.echoCancellation = true; constraints.audio.googEchoCancellation = true; Note that echo cancellation does not work well with stereo sound, so those constraints can't be used with constraints.audio.stereo
  20. Max

    Не воспроизводится видеопоток в Safari

    Уточните, пожалуйста, проблема с публикацией (браузер не запрашивает включение звука и видео ) или c воспроизведением потока, опубликованного другим пользователем. Если с доступом к устройствам для публикации, то добавьте, пожалуйста, лог, собранный в консоли браузера. В примере Media Devices...
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