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  1. Max

    Can not start transponder Error

    We still cannot connect using credentials you've provided ssh: connect to host ***.**.**.*** port ****: Connection timed out Please verify that connections to the port are allowed and server is up 24/7
  2. Max

    Streaming video quality issue with 5.2.639 version

    Good day. You can download latest WebSDK build, unpack to your own webserver, embed flashphoner.js to your application code and use. Please read this article for ctep by step embedding instructions. Note that stream is always published from browser, not from webserver where frontend page is...
  3. Max

    Android SDK 1.0 has problem when audio only streaming

    First, please create new topic for new question. Android background execution does not affect audio only streaming issues. About background service, please read this page. Please ask futher questions in new topic.
  4. Max

    Android SDK 1.0 has problem when audio only streaming

    Anyway, iOS SDK just passes constraints to WebRTC library an doues not call AVCaptureSession methods directly. Unfortunately, we cannot affect library code.
  5. Max

    WebRTC - User to user stream

    Good day. WCS WebSDK works with WCS only. You can try to integrate some third party library for serverless WebRTC streaming to your web application if this will work correctly. Note that some JS libraries can use their own servers under the hoods.
  6. Max

    Unknow CA

    In this case, Received fatal alert: unknown_ca probably means some problems with one of CA in your SSL certificates chain like Sectigo expiration issue. Please check your CA chain.
  7. Max

    Unable to get stream info on Stream Status Unpublished

    1-2 weeks. This seems like server side issue, so server update will be required.
  8. Max

    PULL - PUSH

    You have to enable SSL for pulling wcs_agent_ssl = true https://docs.flashphoner.com/display/WCS52EN/Settings+file+flashphoner.properties
  9. Max

    Unknow CA

    This error can be raised if somebody try to connect over HTTP to HTTPS port, i.e. 8444 or 8443. Do you see any visual errors related this stack trace?
  10. Max

    RTMP stream not playing in Mac

    Hello Did you try to play stream rtsp://root:FIRSTPort@10.0.1.6/axis-media/media.amp directly in Mac VLC? Maybe VLC doesn't like the H.264 bitstream itself.
  11. Max

    Stream feed working locally but not remote

    Hello 1. First of all check WCS_HOME/conf/flashphoner.properties config ip={your external NAT IP address} ip_local={IP address of network card, i.e. 127.0.0.1 or 192.168.1.10} 2. To get this working both from local and from external connections, add line rtc_ice_add_local_interface = true...
  12. Max

    Server Errors - Urgent

    Hello There was an issue from the payment processor end 2checkout. Some licenses expiring on 18 June have fault to EXPIRED status. Please send message to sales@flashphoner.com with your license number or last orderID. 1. We will prepare report to the payment processor. 2. We will restore your...
  13. Max

    Streaming video quality issue with 5.2.639 version

    It still seems like channel quality/bandwidth issue. Please try to use lower resolution and bitrate (for screen sharing, implement the extension as we wrote above), relocate server instance close to publishing client, do not use 3G mobile networks. You can test publisher channel using Media...
  14. Max

    SurfaceViewRenderer on Android

    Good day. Please try Stream.switchRenderer() method. See Media Devices example code here.
  15. Max

    Video Hangs

    Good day. This is channel bandwith between RTSP camera and server, or between server and browser issue. You can play the stream in VLC smoothly because the channel between your workstation and RTSP camera is good enough for 2 Mbps bitrate. So you should relocate your server instance to a...
  16. Max

    Text "Bleeding" on RTSP streams

    We received the report and raised the ticket WCS-2765 to investigate it. We'll let you know results in this topic.
  17. Max

    echoCancellation = MediaTrackSettings.echoCancellation;

    session.createStream({ name: streamName, ... constraints:{ audio:{ echoCancellation: true, googEchoCancellation: true }, video:{...} }});
  18. Max

    Streaming video quality issue with 5.2.639 version

    The exceptions are not related to recording (they were as well present in the other logs) - FileNotFoundException: /usr/local/FlashphonerWebCallServer/conf/apps/click-to-call/accounts.xml The file location is conf/click-to-call/accounts.xml - create in conf dir apps dir and move...
  19. Max

    Can not start transponder Error

    Connection times out on attempt to establish SSH connection with the credentials. Please verify that connections to the port are allowed.
  20. Max

    loudSpeakerStatus on Android

    Good day. There is Flashphoner.getAudioManager().setUseSpeakerPhone() function to enable/disable speakerphone in Android SDK. Please see MediaDevice example application code: mSpeakerPhone = (CheckBox) findViewById(R.id.use_speakerphone)...
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