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  1. Max

    Streaming video quality issue with 5.2.639 version

    Please collect a report as described here, including publishing client debug logs and send using this link
  2. Max

    Unable to get stream info on Stream Status Unpublished

    Good day. We already work on this issue in ticket WCS-2759 and let you know when fix it. As workaround, you can use template stream_record_policy_template={streamName} and REST query /rest-api/recorder/find_all. It returns currently active recordings list with file names, for example [ {...
  3. Max

    Android SDK 1.0 has problem when audio only streaming

    iOS SDK does not make this call directly. Probably WebRTC library does, in this case we cannot handle it. Please clarify: are you trying to publish two separate streams (audio and video) from the same application? If yes, this probably will work in Web SDK only.
  4. Max

    Streaming video quality issue with 5.2.639 version

    You should customize this extension to use with your domain. Please read this step by step doc Note that you get lower quality while scaling desktop to lower resolution, so this will always be the comromise between quality and channel bandwidth. This may (and probably will) be not enough for...
  5. Max

    Text "Bleeding" on RTSP streams

    You can upload the report archive to some cloud storage: Google Drive, OneDrive and so on with public access by link, then send us the link using this form
  6. Max

    echoCancellation = MediaTrackSettings.echoCancellation;

    Good day. Please try the following settings: constraints.audio.echoCancellation = true; constraints.audio.googEchoCancellation = true; Note that echo cancellation does not work well with stereo sound, so those constraints can't be used with constraints.audio.stereo
  7. Max

    Не воспроизводится видеопоток в Safari

    Уточните, пожалуйста, проблема с публикацией (браузер не запрашивает включение звука и видео ) или c воспроизведением потока, опубликованного другим пользователем. Если с доступом к устройствам для публикации, то добавьте, пожалуйста, лог, собранный в консоли браузера. В примере Media Devices...
  8. Max

    Embed video is asking for Java?

    By default, when you start instance from Marketplace AMI for the firts time, admin password is set to instance id. Then, if you create a custom AMI based on the instance, admin password is not changed. So you can try to remember instance id from which AMI was created, or try to reset admin...
  9. Max

    Embed video is asking for Java?

    This is symlink again. Please check where it points to ls -l fullchain1.pem then grab original file from there Or just enable Resolve symbolic links switch in NetBox connection settings
  10. Max

    Не воспроизводится с видео из внешней сети

    Скорее всего, какие-то проблемы с аудиочастью в SDP от камеры. Необходимо собрать дебаговые логи и дамп трафика на стороне сервера (сбор дампа необходимо включать до захвата RTSP потока, чтобы в дамп попало начало RTSP сессии и собственно SDP, с которым проблемы), затем выслать их, используя...
  11. Max

    MIXER - Change background

    There is the ticket WCS-2622 to implemet this. We cannot reproduce the issue in latest build: We attached sample png file with red cross on transparent background, as used on screenshot. Please try to reproduce with this file.
  12. Max

    Text "Bleeding" on RTSP streams

    No, this seems high enough. Please, provide us either direct access to the camera, or SSH access to WCS server where this camera is available, or debug logs and traffic dump as we wrote above.
  13. Max

    Embed video is asking for Java?

    According to screenshot you provided, you should go to /etc/letsencrypt/archive/your_domain/ folder and grap certificate files from it.
  14. Max

    Can not start transponder Error

    Please collect a report as described here and send it using this link, or provide sudo SSH access to your server using this link as we asked above. We can't investigate issue by one error message only.
  15. Max

    Streaming video quality issue with 5.2.639 version

    Please check if media ports 31001-32000/TCP are opened in instance security group. You are sharing screen from Chrome browsers without extension, in this case picture resolution constraints are not applied. So you should raise publishing bitrate to values suitable for FullHD: constraints...
  16. Max

    Can not start transponder Error

    Hello There are two limitations for Trial License: 1. 30 days period. 2. Watermarks on the streams. No other feature limitations. This is not an error. This is correct behavior. 404 status means "Stream Not Found" or no publishing stream found. 1. Publish a stream. You will see status...
  17. Max

    WCS cannot be updated.

    Please use curl -k -L -O https://flashphoner.com/downloads/builds/WCS/5.2/FlashphonerWebCallServer-5.2.654.tar.gz
  18. Max

    WCS cannot be updated.

    Good day. Please check if flashphoner.com site is available from your instances ping flashphoner.com Please check also if latest build is downloadable curl -L -O https://flashphoner.com/downloads/builds/WCS/5.2/FlashphonerWebCallServer-5.2.654.tar.gz You can also update WCS manually as described...
  19. Max

    Звук на записи стрима

    Мы провели тест записи публикации VP8+opus из примера Media Devices, запись запускалась по REST API /stream/StartRecording, в сборке 5.2.621 запись webm в VLC проигрывалась со звуком. В более ранних сборках webm также записывался и воспроизводился нормально. Попробуйте откатиться на сборку...
  20. Max

    Звук на записи стрима

    Попробуйте откатиться на сборку 5.2.621
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