Video not smooth or stopped on iOS

[tonyportersec]

Tested on https://server4.teleeye.link:8444/admin/demo.html on safari on iOS
->
Embed player:
rtsp://59.152.233.142:554/vid01

The video can started, but sometime it is stopped and not smooth, but no problem on the chrome on MS Windows at the same time.
What could the problem?
Thanks

 

[Max]

Good day.
Seems like the stream is not avalable now

This may be network issue. If you're testing stream playback in iOS Safari via mobile network, please use the same network as used on Windows PC (the same Wi-Fi).

 

[tonyportersec]

The rtsp is not available at the moment, i will update if it is available for you to test.

The 2 ios devices and 1 android device are using same wifi, but only ios have problem.

 

[tonyportersec]

You can test it now, just tested, windows abd android chrome can connect to the rtsp, but safari on iPad and iphone cannot even connect.
(All devices are on same network)

 

[Max]

You can test it now, just tested, windows abd android chrome can connect to the rtsp, but safari on iPad and iphone cannot even connect.
(All devices are on same network)

The stream has no audio. Please add the constraints to prevent audio track waiting:

function playStream(session) {
    var streamName = $('#streamName').val();
    var options = {
        name: streamName,
        display: remoteVideo,
        flashShowFullScreenButton: true,
        constraints: {video: true, audio: false}
    };
    ...
    stream = session.createStream(options).on(STREAM_STATUS.PENDING, function (stream) {
        ...
    });
    stream.play();

 

[tonyportersec]

In my case, i have added receiveAudio: false, but the problem still exist.

 

[tonyportersec]

It is working now, but i didn't do anything???
Actually, it was working fine before, but suddenly not work on yesterday, but now it is working again, so i am a bit worry...

 

[Max]

In my case, i have added receiveAudio: false, but the problem still exist.

It helps to start playback in iOS Safari, the browser can wait for audio sync infinitely. This issue occurs in iOS Safari only in our tests, but not in MacOS.

Actually, it was working fine before, but suddenly not work on yesterday, but now it is working again, so i am a bit worry...

The problem is in stream itself, there are lost frames and periodic microfreezes even while playing it via VLC. Perhaps some RTSP souce configuration required.