WCS EC2 Flashphoner crash

D

Damidu

New Member
Hi all,
I'm using flashphoner perfectly from some months now. It all works good, and I installed the SSL certificate successfully.

Unfortunately, I'm facing an issue some times. The istance in AWS looks fine and "running" but I can't connect to https://ec2-xx-xxx-xx-xxx.eu-south-1.compute.amazonaws.com/

It seems that after some tries, It restart again. There is any timeout that shut off it if not used for some days?

Can you help?

regards,
Davide Collotta
 

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Max

Max

Administrator
Staff member
We checked you server. It seems working:
1631870374792.png

But there's not enough memory for server to work on the instance:
1631870463833.png

The minimum required is 2 Gb RAM (1 Gb for Java heap). Otherwise, server can stop due to out of memory. Please add more RAM to the instance.
 
D

Damidu

New Member
Hi Max, thanks for your help.
I increased the RAM to 2GiB. I can enter to the server using the "ip number:8888" but I can't if I use wcs.mydomain.com?
Any suggest? Maybe is the SSL certificate??

regards,
Davide
 
D

Damidu

New Member
Damidu said:
Hi Max, thanks for your help.
I increased the RAM to 2GiB. I can enter to the server using the "ip number:8888" but I can't if I use wcs.mydomain.com?
Any suggest? Maybe is the SSL certificate??

regards,
Davide
Click to expand...
Sorry I found the issue. Transforming my instance from .micro to .small, it changes the IP. Now all is working properly.

regards
 
Max

Max

Administrator
Staff member
Damidu said:
Sorry, but I'm facing this problem again. Seems that increasing the RAM doesn't solved the issue.
Click to expand...
Please collect a report as described here and send using this form. Also please describe your case in details:
- how do you publish streams (WebRTC, RTMP, what codecs are used) and how much?
- how many subscribers connect per each stream?
- do you set a stream resolution explicitly to view streams?
- do you use RTMP republishing? if yes, do you set reoublishing resolution via REST API?
 
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