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  1. Max

    Запись кастомизированных на клиенте теплейтов

    Пожалуйста, обновите WCS до последней сборки 5.2.1261. Если проблема продолжает воспроизводиться соберите отчет, как описано здесь, включая клиентские дебаговые логи, и пришлите архив, собранный при помощи скрипта report.sh, используя эту форму. Если отчет занимает более 30 Мб, выложите в...
  2. Max

    Permission issue when launching WCS service

    Good day. We checked the server. WCS seems to be correctly starting as service after this command: systemctl restart webcallserver About mixer: your server configuration is too weak for stream mixing: 1 virtual CPU and 3.7 Gb RAM is suitable for testing purposes only, no more than 1 mixer...
  3. Max

    Web interface not accessible after updating

    Win 10, Chrome 102 shows the admin page to be secure Please clear site data (Developer tools/Application) then refresh the page. It should be displayed as secure.
  4. Max

    Web interface not accessible after updating

    1. Open the page https://wcs:8444/admin/certificates.html 2. Click Browse button 3. Choose both certificate.crt and ca_bundle.crt files in file picker dialog. 4. Click Upload button. If the certificate files are correct, the second Browse button becomes available. 5. Click the second Browse...
  5. Max

    Web interface not accessible after updating

    Good day. We've checked your server. Seems like you've unpacked a distribution archive over the installation forlder, then tried to install it. We recommend to uninstall WCS fully, then make a clean installation to the server: 1. Make a copy of flashphoner.properties file cd ~ cp...
  6. Max

    android sdk Missing libraries

    Please check if the issue is reproducing with phone-min-debug.apk example from 1.1.0.57 build package. If not, please change the PhoneMin source code minimally to reproduce the issue. then send the code using this form. If yes, please provide SIP credentials (two SIP accounts) to test using this...
  7. Max

    package com.flashphoner.fpwcsapi does not exist

    Good day. Please check if you've done all the steps described here: Preparing examples for building
  8. Max

    Корректная настройка flashphoner.properties

    Добрый день. MCU микшер дает дополнительную нагрузку на сервер. Поэтому при больших нагрузках необходимы настройки оптимизации: mixer_type=MULTI_THREADED_NATIVE mixer_mcu_multithreaded_mix=true mixer_audio_threads=10 mixer_video_threads=4 Проверить, заходит ли стрим в микшер, можно запросом...
  9. Max

    FlashphonerWebCallServer-5.2.1261 service is not starting

    Connection should be established to a valid domain name: wss://mydomain.com:8443 SSL certificate and private key should be imported. https://docs.flashphoner.com/plugins/servlet/mobile?contentId=9241905#content/view/9241905 If WCS server was updated properly, then SSL configuration should...
  10. Max

    FlashphonerWebCallServer-5.2.1261 service is not starting

    Hello 1. Edit config WCS_HOME/bin/setenv.sh Set WCS_NON_ROOT=false 2. Start server as root. sudo service webcallserver start or sudo -s service webcallserver start
  11. Max

    Urgent : Conference recordings are not saved in flashphoner 5.2.1190

    Conference recording does work with 5.2.1190. Please verify that there is enough space on the server for creating new records and permissions are set for the records directory, try recording a single stream (using Stream Recording example) to check if that is working. If the issue is still...
  12. Max

    Remove support for arm64 (VALID_ARCHS) to run on M1 mac models

    Good day. We updated WebRTC library in iOS SDK build 2.6.86. Please note that latest WebRTC library does not support arm32, so since this build iOS SDK will work only on arm64 hardware (iPhone 5s and newer). Also, examples preparation for building is slightly changed, please see here: Preparing...
  13. Max

    Stream lags for stream with iOS 15.4.1 (latest version)

    Good day. We fixed the issue in iOS SDK build 2.6.86. Please note that latest WebRTC library does not support arm32, so since this build iOS SDK will work only on arm64 hardware (iPhone 5s and newer). Also, examples preparation for building is slightly changed, please see here: Preparing...
  14. Max

    Urgent : Conference recordings are not saved in flashphoner 5.2.1190

    Good day. Please update to the latest build (5.2.1261 at the moment). If the problem still reproducing please collect a report as described here including client debug logs and send using this form.
  15. Max

    Проблема с сохранением видео

    К сожалению, архив не скачивается по предоставленной ссылке. Поэтому: 1. Обновите тестовый сервер до последней сборки 5.2.1257 или выше 2. Соберите отчет, как показано здесь (туда попадет конфигурация и jstack в том числе): cd /usr/local/FlashphonerWebCallServer/tools sudo ./report.sh --sysinfo...
  16. Max

    Проблема с сохранением видео

    Здравствуйте. Для того чтобы проверить блокировки, пришлите пожалуйста файл jstack.log: jstack `pidof java` > jstack.log pidof java - это PID процесса сервера jstack - это стандартная утилита JDK /usr/java/default/bin/jstack Также можете снять репорт как показано здесь cd...
  17. Max

    Подмена аудиодорожки

    Добрый день. В сборке 5.2.1253 реализована публикация MPEG-TS потока по SRT. Подробнее читайте здесь: Публикация MPEG-TS RTP потока
  18. Max

    SRT support

    Good day. Since build 5.2.1253 MPEG-TS stream may be published to WCS via SRT. Please read the details here: MPEG-TS RTP stream publishing
  19. Max

    SRT support

    Good day. Since build 5.2.1253 MPEG-TS stream may be published to WCS via SRT. Please read the details here: MPEG-TS RTP stream publishing
  20. Max

    IPhone iOS 15.5 issue

    Then, you have to use a better channel or a lower resolution (no more than 360p, 240p or 180p) This is publishing and playing client channel problem. Unfortunately, there are no server settings to tune in this case.
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